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Ava · Potential customers

Social selling on Instagram and Facebook, without spending your days on it.

In your DMs and comments, Ava spots the people asking for a price, a quote or availability, sets them apart and lets you know. And when someone comments "PRICE" under your post, they get the reply you prepared.

In short

What is social selling?

Social selling means selling through social media: posting what interests your customers, spotting the people who show buying intent (a price question, a quote request, a comment), then replying quickly and personally, all the way to the sale. On LinkedIn it mostly means B2B prospecting; on Instagram and Facebook, the request usually arrives as a comment or a DM.

Dropapost takes care of the most time-consuming part: reading every message to spot who wants to buy. Ava marks those conversations "Potential customer", alerts you and groups them under a filter. Your campaign keywords send your prepared reply to everyone who writes them.

Social selling in facts

the scale of the Social Selling Index, the score LinkedIn created to measure social selling on its platform.Source: LinkedIn Sales Solutions
0-100
signals Ava spots: a price question, a quote request, an availability request.
3
campaign keywords, each with its exact reply.
10
quota used by a keyword reply: the text is already written.
0
How it works

Spot your Instagram prospects in four settings.

You set it up once. Then Ava reads every message and comment for you.

Try 7 days free
  1. 1

    Turn on detection

    "Spot potential customers" in Ava's settings. You can tell her what to reply to these people: your booking link, or ask for a number to call back.

  2. 2

    Prepare your keywords

    "PRICE", "INFO", "AVAILABLE": for each word, the exact reply, link included. Up to 10 keywords, one per campaign.

  3. 3

    Announce it under your post

    "Comment PRICE to get our prices." Every comment containing the word gets your reply, word for word, even at 2 am.

  4. 4

    Call the right people first

    The Potential customers filter on the Messages page groups the conversations where someone wants to buy, with their original message.

What changes

Stop losing sales in the comments.

Quote requests rarely come through your website form. They arrive under a post, between two compliments.

Your Instagram and Facebook prospects, in one list

Everyone who asks for a price, a quote or availability is marked "Potential customer", with what they wrote, where and when. You know who to call back first.

An instant reply, the sale for you

If auto replies are on, Ava answers the prospect in your tone, then flags them to you: you pick up the conversation to close.

  • Campaign keywords

    "Comment PRICE" under a post: everyone gets your prepared reply, without you touching your phone.

  • Alerted without watching

    A notification for each potential customer spotted, and today's count at the top of the Messages page.

  • Same settings as Ava

    Detection, instructions and keywords live in Ava's reply panel, next to your business description.

  • No bought lists

    Ava doesn't cold-contact anyone: she spots people who already wrote to you, through Meta's official access.

Who it's for

For businesses whose customers ask in the comments.

On Instagram and Facebook, buying intent is written under a post or in a DM, at any hour.

  • Shops and restaurants

    "Do you have a table for eight on Saturday?" spotted, set apart, called back before noon.

  • Trades and local services

    Every "do you do quotes?" becomes a named contact, with the original message.

  • Salons, wellness and coaching

    "How much is a session?" gets your price list by keyword; booking follows.

  • E-commerce

    "Comment PRICE" under a product post: everyone gets the product page link.

  • Agencies and freelancers

    Keywords per client brand, prospects isolated for each account.

  • Non-profits and creators

    "Comment INFO" under an event post: the sign-up link goes out on its own.

Customer reviews

They handed their social media to Dropapost.

Genuine reviews published on Trustpilot, shown verbatim in French.

  • Un service SAV incroyable et un application de génie. Un service SAV incroyable, des réponses claires et rapides en temps réel... et que dire de l'application en elle-même ? Tout est fluide, intuitif, simple et tellement précis !
    MTMarion T.Photographe · Apr 2026
  • J'ai testé dropapost et je suis vraiment satisfaite. Les résultats sont cohérents, l'ia respect la tonalité et la charte graphique. Et surtout pas besoin de répéter à chaque fois les éléments de mon entreprise.
    AAminaDropapost user · Jun 2026
  • Très satisfait. Très satisfait ! Plateforme fluide, gain de temps énorme.
    PDPrivate DriverDropapost user · May 2026
  • Dropapost. Dropapost, c'est la référence pour vos réseaux sociaux. De plus si vous avec un problème le SAV est vraiment compétent et très réactif.
    FSFC Shop localE-commerçant · Apr 2026
  • Super aide pour la promo d'un produit.
    LELino ErméDropapost user · May 2026
  • Tarif attrayant. Tarif attrayant, bonne gestion des réseaux sociaux
    ÉCÉco chaufDropapost user · May 2026
  • Parfait et très pratique
    MDMurielle DurlinDropapost user · May 2026
  • superbe franchement
    SSebastienDropapost user · Jul 2026
  • top outils !!
    IBIdir BennaiDropapost user · May 2026
  • prise en main facile
    SOStick OlivierDropapost user · Jul 2026
FAQ

Questions about social selling

Another question? Write to us

Selling through social media by spotting interested people and replying to them personally, rather than cold prospecting.

Shall we start?

Your next customer has already commented.

Turn on detection, prepare a keyword, and see who wants to buy this week.

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