Article 1: Object
These General Terms and Conditions of Sale (GTCS) govern the contractual relationship between Dropapost (Business number BCE: BE0500915324, Belgium) and any user (hereinafter "the Client") wishing to use the services offered on the site https://dropapost.io.
By using our services or making a purchase, the Client acknowledges having read these GTCS and accepts them without reservation.
Article 2: Description of Services
Dropapost offers an automated social media management platform including:
- AI-assisted content generation
- Automatic scheduling and publishing on Instagram and Facebook
- Image generation with logo integration
- Multi-brand management
- Inbox and AI automatic responses
- Strategic editorial calendar
Article 3: Pricing and Subscriptions
3.1 - Subscription plans
Dropapost offers monthly or yearly subscription plans giving access to the platform's features, within each plan's limits (publications, videos, brands, platforms):
- AI content generation (text, images, videos)
- Scheduling and automatic publishing
- Analytics and management features depending on the plan
3.2 - Prices
Subscription prices are displayed in euros (€) including all taxes. Dropapost reserves the right to change its prices at any time. Any price change is notified to the Client and only applies from the next billing cycle, never retroactively.
Free trial
Starting the 7-day free trial requires selecting a plan and registering a valid payment method. Nothing is charged during the trial. Unless cancelled before the trial ends — possible anytime, in one click, from the billing page — the selected plan starts automatically at the end of the 7 days and the first charge occurs on that date. A reminder email is sent at least 3 days before the trial ends. The trial is limited to one per customer and does not renew.
3.3 - Renewal and cancellation
The subscription renews automatically at each term (monthly or yearly) until cancelled. The Client may cancel at any time from their account; cancellation takes effect at the end of the current period, at no extra cost.
Article 4: Payment Terms
Payments are made via our secure, certified payment provider Stripe.
Accepted payment methods:
- Credit card (Visa, Mastercard, American Express)
- Apple Pay / Google Pay
Payment is due immediately upon subscription and at each renewal. Access to the plan's features is granted upon receipt of payment.
Article 5: Right of Withdrawal
In accordance with Article VI.53, 13° of the Belgian Code of Economic Law and European Directive 2011/83/EU, the right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a tangible medium whose performance has begun with the consumer's prior express agreement.
Important
By subscribing, you expressly request immediate performance of the service and acknowledge that your right of withdrawal cannot be exercised for the period already consumed. The 7-day free trial lets you test the service before any charge: nothing is debited before the trial ends, and you can cancel at any time before that date.
However, in the event of a proven technical problem preventing the use of services, Dropapost undertakes to find a suitable solution which may include a partial or total refund.
Article 6: Liability
Dropapost undertakes to provide services diligently and according to the rules of the art. However, Dropapost cannot be held liable for:
- Content generated by artificial intelligence and its use by the Client
- Restrictions or modifications imposed by third-party platforms (Meta/Facebook/Instagram)
- Service interruptions due to external causes
- Suspension or deletion of accounts on third-party social networks
The Client remains solely responsible for the content they publish via the platform and its compliance with social media terms of use.
Article 7: Intellectual Property
The Client retains all intellectual property rights to the content they create and publish via the Dropapost platform.
Content generated by Dropapost's artificial intelligence is assigned to the Client upon generation, for unrestricted commercial or personal use.
The Dropapost brand, logo, and graphic elements remain the exclusive property of Dropapost and cannot be used without prior authorization.
By publishing content on your social networks via Dropapost, the Client grants Dropapost a non-exclusive, free and revocable license to display this content (public account handle, image, caption, publish date) on Dropapost's public pages (notably home, sign in, sign up) to illustrate the service. This license only applies to content already published and therefore public by nature. The Client may revoke it at any time by contacting [email protected].
Article 8: Disputes and Applicable Law
These GTCS are subject to Belgian law and European Union law. In case of dispute, an amicable solution will be sought before any legal action.
In accordance with European regulations, you may use the European Commission's Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr
Contact
For any complaint, please contact us at: [email protected]
Article 9: Changes to Terms
Dropapost reserves the right to modify these GTCS at any time. Modifications take effect upon publication on the site.
Purchases made before the modification remain subject to the GTCS in force at the time of purchase.
These GTCS were last updated on 02/16/2026.